To ensure your satisfaction, we offer the following after-sales support:

Warranty Period

We provide an 18-month warranty starting from the factory-stamped date on the product.

Testing Recommendation Before Installation

Before installation, connect the LCD screen to the motherboard to confirm that it functions correctly.

Warranty Verification

Each LCD screen has a unique stamp. If you encounter any issues, please take a photo of the stamp and contact us. We will verify the situation and provide a free replacement with your next order.

Response Time

We will respond to your after-sales requests within 24 hours and assist in resolving any issues.

Damage During Transportation: If there is any damage during shipping, please take photos upon receipt and contact our company.

Missing Connectors or Components: If any part is missing, take photos and reach out to our after-sales team immediately.

Cable Damage Upon Receipt: If there is any damage or abnormality with the cable upon receipt, inform us with photos.

Exclusions from Warranty

Intentional Damage: Damage caused by intentional actions is not covered by the warranty.

Improper Installation Damage: Please follow professional installation procedures. Damage resulting from improper installation is not covered by the warranty.

To avoid non-warranty issues, please handle the LCD with care and follow proper installation practices.